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Problems with baggage

Although we work closely with our ground handling partners, it can happen that an item of baggage goes missing or is damaged en route.
Of course, we will take all necessary measures to recover your baggage as quickly as possible or to compensate you for the damage caused.

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We use tracking technologies such as cookies to make the service on the EW Discover GmbH website as user-friendly as possible. The cookies on our website are also used to collect usage statistics/analytics as well as for advertising re-targeting. You can refuse or withdraw consent at any time using the link provided at the bottom of each page. For more information please read ourprivacy policy.