Discover Airlines in the USA
Customer relations USA
We welcome any comments on your flight with Discover Airlines. Your feedback is especially helpful in our ongoing efforts to better meet your needs.
Baggage & other fees
Here you can find out everything you need to know about baggage regulations on your Discover Airlines flights.
Customer Service Plan
Our Customer Service Plan reflects our commitment to treat our customers in a fair, courteous and prompt manner and to provide them with clear information about what they can expect us to do, particularly during occasional, irregular operations.
Tarmac Delay Contingency Plan
Our aim is to make every flight a safe and pleasant experience and further enhance customer comfort on the ground and in the air. Discover Airlines’s Contingency Plan for Lengthy Tarmac Delays (“Contingency Plan”) is another step to reach this goal.
Accessible travel to/from the USA
Here you will find useful information for accessible travel to and from the USA.
Current fees
We have compiled an overview of prices of different services for you.
Passengers with special needs
Before you fly
Person to contact in an emergency - (49 U.S.C., Part 243, 14 C.F.R. D.O.T.)