Our Customer Service Plan reflects our commitment to treat our customers in a fair, courteous and prompt manner and to provide them with clear information about what they can expect us to do, particularly during occasional, irregular operations.
Our aim is to make every flight a safe and pleasant experience and further enhance customer comfort on the ground and in the air. Discover Airlines’s Contingency Plan for Lengthy Tarmac Delays (“Contingency Plan”) is another step to reach this goal.
We use tracking technologies such as cookies to make the service on the EW Discover GmbH website as user-friendly as possible. The cookies on our website are also used to collect usage statistics/analytics as well as for advertising re-targeting. You can refuse or withdraw consent at any time using the link provided at the bottom of each page. For more information please read ourprivacy policy.
We use tracking technologies such as cookies to make the service on the EW Discover GmbH website as user-friendly as possible. The cookies on our website are also used to collect usage statistics/analytics as well as for advertising re-targeting. You can refuse or withdraw consent at any time using the link provided at the bottom of each page. For more information please read ourprivacy policy.