Please provide each item of baggage (inside and outside) with your name and your (mobile) telephone number before you drop it off at the airport. Bag tags or stickers for checked baggage are available free of charge at the check-in desk. You can also use your own bag tags.
In general, we collect data to perform the contract of carriage you have concluded with us. This includes both passenger and baggage data. We share this data with the airlines and airports concerned to ensure that your baggage can be carried on and forwarded by other airlines and at other airports. We also assist the German customs authorities in meeting their legal obligations by granting limited access to selected data.
Excess baggage
If items of baggage exceed certain limits, they can be booked as excess baggage. Flat-rate prices apply.
We recommend making an early reservation either at your travel agency or via the Discover Airlines Service Center. Our Service Center will be happy to inform you about the applicable prices.
In Economy or Premium Economy Class, baggage is considered to be excess baggage if it weighs over 23 kg (up to max. 32 kg) and/or is bigger than 158 cm (width X + height Y + depth Z with a total of max. of up to 292 cm).
Excess baggage in business is deemed to be a piece of baggage bigger than 158 cm up to a total max. of 292 cm.
Additional information for carrying excess baggage
Excess baggage weighing over 32 kg cannot be accepted as travel baggage. However, you can send the baggage item as air freight. Please note that the maximum permissible weight per item of baggage may vary for flights with other airlines. Contact the respective airline for details.
The respective local Lufthansa Cargo sales office can inform you about air freight.
Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
Discover Airlines is offering a baggage pick-up service in partnership with Airportr. For departures from Frankfurt, Airportr will collect your baggage from any address of your choice in the Frankfurt, Mannheim and Heidelberg area, and check it in for your flight.
